Sea Customs Clearance

I. Overview of Maritime Customs Clearance Services

Qihang International Logistics, relying on the core team's many years of practical experience in cross-border logistics in Southeast Asia, provides professional and compliant sea customs clearance services. The service covers the whole process of export customs clearance in China and import customs clearance in the destination country, especially for the five core markets of Singapore, Thailand, Indonesia, the Philippines, and Malaysia. It has the professional ability to handle complex customs clearance situations and is committed to solving the customs clearance pain points in cross-border transportation for customers.

II. Core Market Customs Clearance Service Network

(i) Malaysia

Covering the entire territory of West Malaysia (Kuala Lumpur, Penang, Johor Bahru, Klang) and East Malaysia (Sarawak, Kota Kinabalu, Sabah), familiar with local import and export regulations and customs inspection procedures.

(2) Singapore

The entire island supports delivery and customs clearance coordination for commercial addresses, private residences, and FBA warehouses.

(3) Thailand

It covers major cities such as Bangkok, Chiang Mai, Phuket, Pattaya, and Laem Chabang, and has experience in handling customs clearance for various types of goods.

(4) Philippines

The service covers Manila, Cebu, and Davao, the three core ports, as well as the surrounding areas, and can effectively deal with all kinds of situations in the local customs clearance process.

(v) Indonesia

It covers major cities such as Jakarta, Surabaya, and Bandung, and is well-versed in Indonesian customs policies and operational rules.

III. Contents of Double Customs Clearance Service

(1) China's export customs declaration

1. The agent handles the customs declaration procedures for exporting goods from various ports in China (e.g., Yantian, Shekou, etc.).

2. Review and prepare the necessary documents for customs declaration, ensuring that the declaration is in accordance with Chinese customs regulations.

(2) Import customs clearance in the destination country

1. Relying on the local self-operated or in-depth cooperation customs clearance team, handle the import customs clearance procedures on behalf of the port of destination.

2. Handle customs accounting, tax payment, customs inspection cooperation, etc., to ensure compliance and quick release of goods.

(3) Double-clearance tax-included door-to-door service

Provide a one-stop service of "double customs clearance + tax payment + delivery" from the port of shipment in China to the customer's designated address in Southeast Asia, so that customers do not need to handle import and export customs clearance and tax matters themselves.

IV. Types of goods that are specialized in handling

(1) General goods and e-commerce goods

It is suitable for regular customs clearance of ordinary goods and e-commerce goods on platforms such as Shopee, Lazada, and TikTok.

(2) Sensitive goods

It has the exclusive customs clearance channel and operation experience for compliant sensitive goods such as carrying electricity, carrying magnetism, and cosmetics.

(3) Bulk cargo and project cargo

We specialize in customs clearance for furniture, building materials, machinery and equipment, engineering materials, and other oversized and overweight goods, and can coordinate special inspection and loading and unloading matters.

(4) Personal items

Provide customs clearance services for private furniture, personal luggage and other items, and simplify the operation process for individual users.

V. Service Guarantee and Commitment

(1) Professional team guarantee

The customs clearance team is well-versed in the customs policies, latest regulations and inspection priorities of various countries, and can accurately formulate customs clearance plans.

(2) Risk prevention and problem solving

Conduct a compliance pre-inspection before shipment to reduce the risk of detention. When encountering customs inspection or policy changes, we can quickly respond and resolve the issues.

(3) Transparent and controllable process

Track the customs clearance status from domestic customs declaration to destination country release, and provide timely feedback on key nodes.

VI. Service operation linkage process

(1) Pre-consultation and pre-examination of documents before shipment

The customer contacts the business personnel and provides detailed information about the goods, including their names, uses, and materials. Qihang team pre-audits customs clearance compliance and guides preparation of necessary documents.

(2) Shipment and export declaration of goods

The goods are loaded onto the ship from the domestic port and the export customs clearance procedures in China are handled simultaneously.

(3) Preparation before arrival and import clearance

Before the ship arrives at the destination port, submit the import declaration information to the customs in advance, calculate and prepare the relevant taxes and fees.

(4) Release and end delivery

After customs clearance, arrange to pick up the container, disassemble the container, and deliver the goods safely and on time to the customer's designated receiving address through the self-operated or cooperative terminal fleet.